Privacy and Cookie Policy

Balkasa operates an online real estate listing, advertising, and technology platform. We use personal data to operate the Services, publish and promote listings, process payments, support users, secure the platform, prevent fraud, comply with law, improve products, conduct analytics, communicate with users, and market the Services where permitted.

Controller: Balkasa LLC, a Wyoming limited liability company (Wyoming entity ID 42-002025549), 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Contact: info@balkasa.com.

This policy applies to personal data processed in connection with the Services. Mandatory local privacy rights apply where required by law.

We may collect account and identity data, business and agency verification data, listing and property data, communications data, payment and commercial data, device, usage, and technical data, marketing preferences, consent records, and data received from service providers, listing publishers, agencies, developers, analytics providers, payment processors, fraud prevention vendors, public sources, affiliates, and users who communicate with you.

Listings and business profiles are intended to be public or semi-public. Listing content may be displayed to visitors, indexed by search engines, shared with syndication partners, used in advertisements, included in market analytics, cached, archived, translated, reformatted, or displayed in different formats. Do not submit private personal data or third-party personal data unless you have the legal right to do so.

We use personal data to provide and improve the Services, manage accounts, publish and rank listings, process payments and invoices, provide support, verify users and listings, send service notices, send marketing where permitted, personalize content, measure performance, detect fraud and abuse, enforce contracts, comply with law, build analytics and market insights, develop platform systems, and support corporate transactions.

Where GDPR-style rules apply, we rely on contract performance, legal obligations, legitimate interests, and consent where required. Examples include contract for account and listing tools, legal obligation for tax and accounting records, legitimate interests for security and fraud prevention, and consent for non-essential cookies, newsletters, or targeted advertising where consent is required.

To the maximum extent permitted by law, Balkasa may retain and use public listing content, business profile information, property attributes, listing media, pricing and availability history, engagement metrics, search signals, quality signals, and fraud signals for platform operations, analytics, market intelligence, product development, advertising, commercial insights, de-identified datasets, backups, compliance, audits, security, dispute resolution, and enforcement. Mandatory privacy rights still apply to personal data.

We may use cookies, pixels, local storage, SDKs, tags, and similar technologies for strictly necessary functions, preferences, analytics, personalization, and advertising. Strictly necessary technologies may be used without consent where legally permitted because they are needed to provide requested Services.

For users in regions where consent is required, Balkasa will seek consent before setting non-essential cookies or similar technologies. Users should be able to accept all, reject non-essential cookies, or manage choices, and non-essential analytics, advertising, retargeting, and social pixels should not load before valid consent where required.

We may disclose personal data to hosting, cloud, security, database, analytics, logging, payment, billing, tax, accounting, email, SMS, customer support, CRM, marketing, verification, sanctions screening, fraud prevention, moderation, map, search, translation, AI, data processing, advertising, agency, listing publisher, professional adviser, regulator, court, law enforcement, government, corporate transaction, and consent-directed recipients.

Balkasa may process data in the United States and other countries where we, our providers, or our partners operate. Where GDPR-style transfer rules apply, we will use appropriate safeguards where required, such as Standard Contractual Clauses, transfer impact assessments, adequacy decisions, Data Privacy Framework participation where applicable, or another lawful transfer mechanism.

We retain personal data for as long as reasonably necessary for the purposes described in this policy unless a longer period is required or permitted by law. Account data is generally retained while the account is active and then for a reasonable compliance, fraud, dispute, and audit period. Payment, invoice, tax, and accounting records may be retained for seven years or longer where required. Backups, archives, logs, de-identified datasets, and legally preserved records may persist after deletion requests where permitted by law.

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, receive a portable copy of certain data, opt out of marketing, opt out of certain targeted advertising, sale, or sharing where applicable, appeal a privacy decision, and lodge a complaint with a data protection authority. Contact info@balkasa.com to exercise rights.

If GDPR applies, you may contact info@balkasa.com or lodge a complaint with the data protection authority where you live, work, or where an alleged infringement occurred.

You may unsubscribe from marketing emails using the unsubscribe link or by contacting us. Even after marketing opt-out, we may still send transactional, service, legal, security, billing, and account messages.

The Services are not intended for children or minors. You must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is higher, to use the Services. We do not knowingly collect personal data from children.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal data. No system is perfectly secure. You are responsible for protecting your login credentials and using secure devices and networks.

We may use automated systems to rank listings, recommend content, detect fraud, identify spam, moderate content, personalize search, and measure quality. These systems may affect listing visibility or account review. Where applicable law requires human review, explanation, appeal, or objection rights, we will provide them as required.

The Services may link to or integrate third-party websites, payment processors, map providers, analytics tools, social networks, communication tools, or other services. Their privacy practices are governed by their own policies.

We may update this policy from time to time. If changes are material, we will provide notice by email, dashboard notice, website notice, app notice, or another reasonable method where required.

Contact: info@balkasa.com.